Conference Centre Manager

Closing Date: 22 July 2019

Shortlisting: 23 July 2019

Interview: TBC

 

For more information on the conference centre, please visit: www.elimconferencecentre.com

 

 

Duties and Responsibilities

 

As Conference Centre Manager you will be responsible for:

  • Growth and development of the conference centre business. This includes the analysis of business growth opportunities, development of business plans for the conference centre and the presentation of investment requirements to support the strategic development of the Conference Centre;
  • Leading, motivating, managing and developing the conferencing staff team to ensure an outstanding customer experience for all guests and visitors to the conference centre and ensuring that customer satisfaction is prioritised;
  • Leading the team to ensure that all services provided meet the customers’ needs and that events are run efficiently;
  • Calling of businesses to introduce our services and showing our facilities to potential clients. Visits and presentations to prospective new clients;
  • Research of markets to identify new business. Taking responsibility for the sales and marketing of the conference centre, including pricing, image, brand, promotions and promotional materials. This includes creating awareness of facilities offered particularly to target markets such as the Christian charity/organisation market;
  • Organisation of all aspects of conferencing business including administration processes regarding bookings, payments, preparation of facilities and dealing with customer demands;
  • Management of room occupancy levels to maximise revenue generated against plan;
  • Management of budgets and financial plans: Preparation of annual conferencing budget for agreement by the College Leadership Team and management of budget throughout the year with monthly management and projections reporting;
  • Further responsibilities are listed in the job description

 

Hours of work – A flexible shift pattern is in operation – Full-Time hours across seven days but based on the business need. Evening working (especially on Friday evenings) and week-ends will be required on a regular basis.

 

Person Specification

 

For a full person specification, please download the job description

If you have any questions regarding this vacancy, please do contact Jimmy van Santen: jimmy.vansanten@elimhq.net